Overall, technology plays a crucial role in modernizing and improving the efficiency of car rental services, ultimately enhancing the overall customer experience
Vehicle Reservation System enables Customers to login and easily book vehicles, providing convenience and accessibility
GPS, navigation systems and Mobile phones facilitates accurate and efficient navigation
Utilizing software to monitor and manage vehicle fleet efficiently, including tracking vehicle location, maintenance schedules, and fuel usage (mileage) thereby optimizing fleet performance.
Offering contactless payment options, such as mobile wallets and digital payment platforms, for a seamless and secure transaction experience.
enables charging customers based on the distance travelled or the route taken which is tracked using GPS. This allows companies to accurately calculate charges based on actual usage rather than estimates. While the facility is operational in metro/major cities, its effectiveness is dependent on hardware and network coverage in outlying areas.
CRM systems help rental companies manage customer interactions, preferences, and feedback to provide personalized service and improve customer satisfaction.